/* ============================================================
   AGI-Tiket Design System
   Modern, accessible, dark-mode aware. NO purple anywhere.
   ============================================================ */

/* ---------- Design Tokens (Light) ---------- */
:root {
    /* Brand */
    --brand: #0d6efd;
    --brand-hover: #0a58ca;
    --brand-soft: rgba(13, 110, 253, 0.08);
    --brand-soft-strong: rgba(13, 110, 253, 0.15);

    /* Semantic */
    --success: #198754;
    --warning: #f0a500;
    --danger: #dc3545;
    --info: #0dcaf0;

    /* Surfaces */
    --bg-page: #f5f7fa;
    --bg-surface: #ffffff;
    --bg-surface-2: #f8f9fb;
    --bg-elevated: #ffffff;
    --bg-hover: #f1f4f8;

    /* Text */
    --text-primary: #1a2332;
    --text-secondary: #4b5563;
    --text-muted: #6b7280;
    --text-on-brand: #ffffff;

    /* Borders */
    --border: #e5e8ec;
    --border-strong: #d1d5db;
    --border-focus: #0d6efd;

    /* Shadows */
    --shadow-xs: 0 1px 2px rgba(15, 23, 42, 0.04);
    --shadow-sm: 0 1px 3px rgba(15, 23, 42, 0.06), 0 1px 2px rgba(15, 23, 42, 0.04);
    --shadow-md: 0 4px 6px -1px rgba(15, 23, 42, 0.08), 0 2px 4px -2px rgba(15, 23, 42, 0.06);
    --shadow-lg: 0 10px 25px -5px rgba(15, 23, 42, 0.1), 0 8px 10px -6px rgba(15, 23, 42, 0.08);

    /* Misc */
    --radius-sm: 6px;
    --radius: 10px;
    --radius-lg: 14px;
    --transition: 180ms cubic-bezier(0.4, 0, 0.2, 1);

    /* Status badge bgs */
    --badge-open-bg: #fee2e2;       --badge-open-fg: #b91c1c;
    --badge-progress-bg: #dbeafe;   --badge-progress-fg: #1d4ed8;
    --badge-resolved-bg: #d1fae5;   --badge-resolved-fg: #065f46;
    --badge-warning-bg: #fef3c7;    --badge-warning-fg: #92400e;
    --badge-neutral-bg: #f1f5f9;    --badge-neutral-fg: #334155;
}

/* ---------- Design Tokens (Dark) ---------- */
html[data-theme="dark"] {
    --brand: #4d9eff;
    --brand-hover: #6db1ff;
    --brand-soft: rgba(77, 158, 255, 0.12);
    --brand-soft-strong: rgba(77, 158, 255, 0.22);

    --success: #34d399;
    --warning: #fbbf24;
    --danger: #f87171;
    --info: #38bdf8;

    --bg-page: #0f1419;
    --bg-surface: #1a2332;
    --bg-surface-2: #232e41;
    --bg-elevated: #1f2937;
    --bg-hover: #2a3548;

    --text-primary: #e5e8ec;
    --text-secondary: #b8c0cc;
    --text-muted: #8b95a5;
    --text-on-brand: #ffffff;

    --border: #2a3548;
    --border-strong: #3a4763;
    --border-focus: #4d9eff;

    --shadow-xs: 0 1px 2px rgba(0, 0, 0, 0.25);
    --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.35), 0 1px 2px rgba(0, 0, 0, 0.2);
    --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.4), 0 2px 4px -2px rgba(0, 0, 0, 0.3);
    --shadow-lg: 0 10px 25px -5px rgba(0, 0, 0, 0.5), 0 8px 10px -6px rgba(0, 0, 0, 0.4);

    --badge-open-bg: rgba(248, 113, 113, 0.18);     --badge-open-fg: #fca5a5;
    --badge-progress-bg: rgba(77, 158, 255, 0.18);  --badge-progress-fg: #93c5fd;
    --badge-resolved-bg: rgba(52, 211, 153, 0.18);  --badge-resolved-fg: #6ee7b7;
    --badge-warning-bg: rgba(251, 191, 36, 0.18);   --badge-warning-fg: #fcd34d;
    --badge-neutral-bg: rgba(139, 149, 165, 0.18);  --badge-neutral-fg: #cbd5e1;
}

/* ---------- Smooth theme transition ---------- */
html {
    color-scheme: light;
}
html[data-theme="dark"] {
    color-scheme: dark;
}
body, .card, .navbar, .dropdown-menu, .modal-content, .table, .form-control, .form-select, .btn {
    transition: background-color var(--transition), color var(--transition), border-color var(--transition);
}

/* ---------- Base ---------- */
body {
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    font-size: 14px;
    line-height: 1.55;
    background-color: var(--bg-page);
    color: var(--text-primary);
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

/* Force inherit on plain divs/spans that Bootstrap doesn't reset */
.fw-bold, .fw-semibold, .fw-medium, .fw-normal, .fw-light,
.text-dark, .text-body, [class^="fs-"], [class*=" fs-"] {
    color: inherit;
}
.text-muted { color: var(--text-muted) !important; }
.text-secondary { color: var(--text-secondary) !important; }
.text-white-50 { color: rgba(255,255,255,0.7) !important; }
.btn-link.text-dark, .text-dark { color: var(--text-primary) !important; }
.text-success { color: var(--success) !important; }
.text-danger { color: var(--danger) !important; }
.text-warning { color: var(--warning) !important; }
.text-info { color: var(--info) !important; }
.text-primary { color: var(--brand) !important; }

/* Typography scale */
h1, .h1 { font-size: 24px; font-weight: 700; letter-spacing: -0.02em; color: var(--text-primary); }
h2, .h2 { font-size: 20px; font-weight: 700; letter-spacing: -0.015em; color: var(--text-primary); }
h3, .h3 { font-size: 18px; font-weight: 700; letter-spacing: -0.01em; color: var(--text-primary); }
h4, .h4 { font-size: 16px; font-weight: 600; color: var(--text-primary); }
h5, .h5 { font-size: 14px; font-weight: 600; color: var(--text-primary); }
h6, .h6 { font-size: 13px; font-weight: 600; color: var(--text-primary); }

small, .small { font-size: 12px; color: var(--text-muted); }
.text-muted { color: var(--text-muted) !important; }

a { color: var(--brand); text-decoration: none; }
a:hover { color: var(--brand-hover); text-decoration: underline; }

/* ---------- Navbar (AGI brand: deep navy + yellow accent) ---------- */
:root {
    --navbar-from: #0f1f4d;
    --navbar-to: #1a3a8a;
    --navbar-accent: #fdc010;
    --navbar-text: rgba(255, 255, 255, 0.85);
    --navbar-text-strong: #ffffff;
    --navbar-hover-bg: rgba(255, 255, 255, 0.1);
    --navbar-active-bg: rgba(253, 192, 16, 0.15);
}
html[data-theme="dark"] {
    --navbar-from: #0a1130;
    --navbar-to: #142658;
}

.navbar {
    background: linear-gradient(135deg, var(--navbar-from) 0%, var(--navbar-to) 100%) !important;
    border-bottom: 2px solid var(--navbar-accent);
    box-shadow: 0 2px 12px rgba(15, 31, 77, 0.15);
    padding: 0.55rem 1rem;
    position: relative;
}
.navbar::before {
    content: '';
    position: absolute;
    inset: 0;
    background-image:
        radial-gradient(circle at 20% 50%, rgba(253, 192, 16, 0.08) 0%, transparent 40%),
        radial-gradient(circle at 80% 50%, rgba(26, 140, 202, 0.1) 0%, transparent 40%);
    pointer-events: none;
}
.navbar > * { position: relative; z-index: 1; }

.navbar-brand {
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--navbar-text-strong) !important;
    letter-spacing: -0.01em;
    display: flex !important;
    align-items: center;
    gap: 0.5rem;
}
.navbar-brand i {
    color: var(--navbar-accent);
    font-size: 1.3rem;
    text-shadow: 0 0 12px rgba(253, 192, 16, 0.4);
}

.nav-link {
    color: var(--navbar-text) !important;
    font-size: 13.5px;
    font-weight: 500;
    padding: 0.45rem 0.9rem !important;
    border-radius: var(--radius-sm);
    transition: var(--transition);
    position: relative;
}
.nav-link:hover {
    color: var(--navbar-text-strong) !important;
    background-color: var(--navbar-hover-bg);
}
.nav-link.active {
    color: var(--navbar-accent) !important;
    background-color: var(--navbar-active-bg);
    font-weight: 600;
}
.nav-link.active::after {
    content: '';
    position: absolute;
    left: 50%; bottom: -10px;
    transform: translateX(-50%);
    width: 80%; height: 3px;
    background: var(--navbar-accent);
    border-radius: 3px 3px 0 0;
}
.nav-link i { margin-right: 0.35rem; }
.dropdown-toggle::after { vertical-align: 0.15em; opacity: 0.7; }
.navbar-toggler {
    border-color: rgba(255,255,255,0.25);
    color: var(--navbar-text-strong);
    padding: 0.25rem 0.5rem;
}
.navbar-toggler-icon {
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 30 30'%3e%3cpath stroke='rgba%28255,255,255,0.85%29' stroke-linecap='round' stroke-miterlimit='10' stroke-width='2' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e");
}

/* Theme toggle button (in navbar) */
.theme-toggle {
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.15);
    color: rgba(255, 255, 255, 0.9);
    width: 36px;
    height: 36px;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: var(--transition);
    margin-right: 0.5rem;
}
.theme-toggle:hover {
    background-color: var(--navbar-accent);
    color: #1a1f5c;
    border-color: var(--navbar-accent);
    box-shadow: 0 0 12px rgba(253, 192, 16, 0.3);
}
.theme-toggle .bi-sun-fill { display: none; }
html[data-theme="dark"] .theme-toggle .bi-moon-stars-fill { display: none; }
html[data-theme="dark"] .theme-toggle .bi-sun-fill { display: inline-block; }

/* User avatar (in navbar) */
.user-avatar {
    width: 34px;
    height: 34px;
    background: linear-gradient(135deg, var(--navbar-accent) 0%, #f9a825 100%);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #1a1f5c;
    font-weight: 700;
    font-size: 0.9rem;
    box-shadow: 0 0 0 2px rgba(255,255,255,0.15);
}

/* User name + role text in navbar */
.navbar .btn-link.text-dark {
    color: rgba(255, 255, 255, 0.9) !important;
    text-decoration: none;
}
.navbar .btn-link.text-dark .text-muted { color: rgba(255,255,255,0.65) !important; }
.navbar .btn-link.text-dark .fw-bold { color: #ffffff !important; }

/* Notification bell (in navbar) */
.notification-bell {
    position: relative;
    color: rgba(255, 255, 255, 0.85) !important;
    padding: 0.35rem;
}
.notification-bell:hover { color: var(--navbar-accent) !important; }
.notification-count {
    position: absolute;
    top: -2px;
    right: -2px;
    background: #ff4757;
    color: white;
    border-radius: 50%;
    width: 18px;
    height: 18px;
    font-size: 0.65rem;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid var(--navbar-from);
}

/* ---------- Dropdown ---------- */
.dropdown-menu {
    background-color: var(--bg-elevated);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    box-shadow: var(--shadow-lg);
    padding: 0.4rem 0;
    font-size: 13px;
    min-width: 220px;
}
.dropdown-header {
    font-size: 11px;
    text-transform: uppercase;
    color: var(--text-muted);
    letter-spacing: 0.5px;
    font-weight: 600;
    padding: 0.45rem 1rem 0.25rem;
}
.dropdown-item {
    color: var(--text-secondary);
    padding: 0.45rem 1rem;
    transition: var(--transition);
}
.dropdown-item:hover, .dropdown-item:focus {
    background-color: var(--brand-soft);
    color: var(--brand);
}
.dropdown-item i { width: 18px; margin-right: 0.4rem; color: var(--text-muted); }
.dropdown-item:hover i { color: var(--brand); }
.dropdown-divider { border-top-color: var(--border); margin: 0.35rem 0; }

/* ---------- Cards ---------- */
.card {
    background-color: var(--bg-surface);
    color: var(--text-primary);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    box-shadow: var(--shadow-xs);
    transition: var(--transition);
    margin-bottom: 0;
}
.card:hover { box-shadow: var(--shadow-sm); }
.card-header {
    background-color: transparent;
    border-bottom: 1px solid var(--border);
    padding: 0.85rem 1.1rem;
    font-weight: 600;
}
.card-header h5, .card-header h6 { margin-bottom: 0; }
.card-body { padding: 1.1rem; }

/* Stat / KPI cards — flatter with accent border */
.stat-card {
    position: relative;
    overflow: hidden;
    background-color: var(--bg-surface);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 1.15rem;
    transition: var(--transition);
}
.stat-card:hover { transform: translateY(-1px); box-shadow: var(--shadow-md); }
.stat-card .stat-label {
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--text-muted);
    font-weight: 600;
    margin-bottom: 0.5rem;
}
.stat-card .stat-value {
    font-size: 28px;
    font-weight: 700;
    color: var(--text-primary);
    line-height: 1.1;
    letter-spacing: -0.02em;
}
.stat-card .stat-icon {
    position: absolute;
    top: 1rem;
    right: 1rem;
    width: 40px;
    height: 40px;
    border-radius: var(--radius-sm);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 18px;
}
.stat-card.stat-danger .stat-icon { background: rgba(220,53,69,0.12); color: var(--danger); }
.stat-card.stat-warning .stat-icon { background: rgba(240,165,0,0.12); color: var(--warning); }
.stat-card.stat-success .stat-icon { background: rgba(25,135,84,0.12); color: var(--success); }
.stat-card.stat-info .stat-icon { background: rgba(13,202,240,0.12); color: var(--info); }
.stat-card.stat-brand .stat-icon { background: var(--brand-soft); color: var(--brand); }

.stat-card.stat-danger { border-left: 3px solid var(--danger); }
.stat-card.stat-warning { border-left: 3px solid var(--warning); }
.stat-card.stat-success { border-left: 3px solid var(--success); }
.stat-card.stat-info { border-left: 3px solid var(--info); }
.stat-card.stat-brand { border-left: 3px solid var(--brand); }

/* Legacy bg-* cards backward compat — force text color cascade to override generic h/small rules */
.card.bg-primary, .card.bg-danger, .card.bg-success, .card.bg-info, .card.bg-dark {
    border-radius: var(--radius);
    border: none;
    box-shadow: var(--shadow-sm);
    color: #ffffff !important;
}
.card.bg-warning, .card.bg-secondary {
    border-radius: var(--radius);
    border: none;
    box-shadow: var(--shadow-sm);
    color: #1a1f5c !important;
}
/* Children inherit so titles/small/p stay readable on coloured background */
.card.bg-primary h1, .card.bg-primary h2, .card.bg-primary h3, .card.bg-primary h4, .card.bg-primary h5, .card.bg-primary h6,
.card.bg-primary .h1, .card.bg-primary .h2, .card.bg-primary .h3, .card.bg-primary .h4, .card.bg-primary .h5, .card.bg-primary .h6,
.card.bg-primary p, .card.bg-primary small, .card.bg-primary .text-muted, .card.bg-primary .card-title, .card.bg-primary .card-text,
.card.bg-danger h1, .card.bg-danger h2, .card.bg-danger h3, .card.bg-danger h4, .card.bg-danger h5, .card.bg-danger h6,
.card.bg-danger .h1, .card.bg-danger .h2, .card.bg-danger .h3, .card.bg-danger .h4, .card.bg-danger .h5, .card.bg-danger .h6,
.card.bg-danger p, .card.bg-danger small, .card.bg-danger .text-muted,
.card.bg-success h1, .card.bg-success h2, .card.bg-success h3, .card.bg-success h4, .card.bg-success h5, .card.bg-success h6,
.card.bg-success .h1, .card.bg-success .h2, .card.bg-success .h3, .card.bg-success .h4, .card.bg-success .h5, .card.bg-success .h6,
.card.bg-success p, .card.bg-success small, .card.bg-success .text-muted,
.card.bg-info h1, .card.bg-info h2, .card.bg-info h3, .card.bg-info h4, .card.bg-info h5, .card.bg-info h6,
.card.bg-info .h1, .card.bg-info .h2, .card.bg-info .h3, .card.bg-info .h4, .card.bg-info .h5, .card.bg-info .h6,
.card.bg-info p, .card.bg-info small, .card.bg-info .text-muted,
.card.bg-dark h1, .card.bg-dark h2, .card.bg-dark h3, .card.bg-dark h4, .card.bg-dark h5, .card.bg-dark h6,
.card.bg-dark .h1, .card.bg-dark .h2, .card.bg-dark .h3, .card.bg-dark .h4, .card.bg-dark .h5, .card.bg-dark .h6,
.card.bg-dark p, .card.bg-dark small, .card.bg-dark .text-muted,
.card.bg-warning h1, .card.bg-warning h2, .card.bg-warning h3, .card.bg-warning h4, .card.bg-warning h5, .card.bg-warning h6,
.card.bg-warning .h1, .card.bg-warning .h2, .card.bg-warning .h3, .card.bg-warning .h4, .card.bg-warning .h5, .card.bg-warning .h6,
.card.bg-warning p, .card.bg-warning small, .card.bg-warning .text-muted {
    color: inherit !important;
    opacity: 1;
}
.card.bg-primary small, .card.bg-danger small, .card.bg-success small, .card.bg-info small, .card.bg-dark small {
    opacity: 0.92;
}
html[data-theme="dark"] .card.bg-warning { background-color: #ca8a04 !important; color: #fff !important; }
html[data-theme="dark"] .card.bg-warning .text-muted, html[data-theme="dark"] .card.bg-warning small { color: rgba(255,255,255,0.85) !important; }

/* ---------- Tables ---------- */
.table {
    --bs-table-bg: var(--bg-surface);
    --bs-table-color: var(--text-primary);
    --bs-table-color-state: var(--text-primary);
    --bs-table-hover-color: var(--text-primary);
    --bs-table-hover-bg: var(--bg-hover);
    --bs-table-striped-color: var(--text-primary);
    --bs-table-striped-bg: var(--bg-surface-2);
    --bs-table-active-color: var(--text-primary);
    --bs-table-active-bg: var(--bg-hover);
    --bs-table-border-color: var(--border);
    color: var(--text-primary);
    font-size: 13px;
    margin-bottom: 0;
}
.table > :not(caption) > * > * {
    color: var(--text-primary);
    background-color: transparent;
}
.table tr, .table td, .table th { color: var(--text-primary); }
.table thead th {
    background-color: var(--bg-surface-2) !important;
    color: var(--text-secondary) !important;
    font-size: 11.5px;
    text-transform: uppercase;
    letter-spacing: 0.4px;
    font-weight: 600;
    border-bottom: 1px solid var(--border);
    padding: 0.7rem 0.85rem;
}
.table tbody td {
    padding: 0.75rem 0.85rem;
    border-bottom: 1px solid var(--border);
    vertical-align: middle;
    color: var(--text-primary);
}
.table tbody tr { transition: background-color var(--transition); }
.table-hover tbody tr:hover { background-color: var(--bg-hover) !important; }
.table-hover tbody tr:hover td { color: var(--text-primary); }
.table-light, .table .table-light {
    --bs-table-bg: var(--bg-surface-2);
    color: var(--text-secondary);
}

/* Links inside tables — use brand color, not black */
.table a:not(.btn) {
    color: var(--brand);
    text-decoration: none;
    font-weight: 600;
}
.table a:not(.btn):hover {
    color: var(--brand-hover);
    text-decoration: underline;
}
.table .text-decoration-none { color: var(--brand) !important; }
.table .text-truncate { color: inherit; }

/* ---------- Forms ---------- */
.form-control, .form-select, input, select, textarea {
    background-color: var(--bg-surface) !important;
    color: var(--text-primary) !important;
    border: 1px solid var(--border) !important;
    border-radius: var(--radius-sm) !important;
    font-size: 13px !important;
    padding: 0.5rem 0.75rem;
    transition: var(--transition);
}
.form-control:focus, .form-select:focus {
    background-color: var(--bg-surface) !important;
    border-color: var(--border-focus) !important;
    box-shadow: 0 0 0 3px var(--brand-soft) !important;
    color: var(--text-primary) !important;
}
.form-control::placeholder { color: var(--text-muted); }
.form-label, label {
    font-size: 13px;
    font-weight: 500;
    color: var(--text-secondary);
    margin-bottom: 0.35rem;
}
.form-text { color: var(--text-muted); font-size: 11.5px; }
.form-check-input {
    background-color: var(--bg-surface);
    border-color: var(--border-strong);
}
.form-check-input:checked {
    background-color: var(--brand);
    border-color: var(--brand);
}
.input-group-text {
    background-color: var(--bg-surface-2);
    color: var(--text-secondary);
    border-color: var(--border);
}

/* ---------- Buttons ---------- */
.btn {
    font-size: 14px;
    font-weight: 500;
    border-radius: var(--radius-sm);
    padding: 0.5rem 1rem;
    transition: var(--transition);
    letter-spacing: 0;
}
.btn-sm { font-size: 12px; padding: 0.35rem 0.7rem; }
.btn-primary {
    background-color: var(--brand);
    border-color: var(--brand);
    color: var(--text-on-brand);
}
.btn-primary:hover, .btn-primary:focus {
    background-color: var(--brand-hover);
    border-color: var(--brand-hover);
    color: var(--text-on-brand);
    transform: translateY(-1px);
    box-shadow: var(--shadow-sm);
}
.btn-outline-primary {
    color: var(--brand);
    border-color: var(--brand);
    background: transparent;
}
.btn-outline-primary:hover {
    background-color: var(--brand);
    color: var(--text-on-brand);
}
.btn-outline-secondary {
    color: var(--text-secondary);
    border-color: var(--border-strong);
    background: transparent;
}
.btn-outline-secondary:hover {
    background-color: var(--bg-hover);
    color: var(--text-primary);
    border-color: var(--border-strong);
}
.btn-link { color: var(--brand); text-decoration: none; }
.btn-link:hover { color: var(--brand-hover); }
.btn:focus-visible { outline: 2px solid var(--brand); outline-offset: 2px; }

/* ---------- Badges (status/priority refined) ---------- */
.badge {
    font-size: 11.5px;
    font-weight: 600;
    padding: 0.32em 0.65em;
    border-radius: 5px;
    letter-spacing: 0.2px;
}
.badge.bg-danger { background-color: var(--badge-open-bg) !important; color: var(--badge-open-fg) !important; }
.badge.bg-info { background-color: var(--badge-progress-bg) !important; color: var(--badge-progress-fg) !important; }
.badge.bg-primary { background-color: var(--brand-soft-strong) !important; color: var(--brand) !important; }
.badge.bg-success { background-color: var(--badge-resolved-bg) !important; color: var(--badge-resolved-fg) !important; }
.badge.bg-warning { background-color: var(--badge-warning-bg) !important; color: var(--badge-warning-fg) !important; }
.badge.bg-secondary { background-color: var(--badge-neutral-bg) !important; color: var(--badge-neutral-fg) !important; }
.badge.bg-dark { background-color: var(--text-primary) !important; color: var(--bg-surface) !important; }
.badge.bg-light { background-color: var(--bg-surface-2) !important; color: var(--text-secondary) !important; }

/* ---------- Modal ---------- */
.modal-content {
    background-color: var(--bg-elevated);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-lg);
}
.modal-header { border-bottom: 1px solid var(--border); padding: 1rem 1.25rem; }
.modal-footer { border-top: 1px solid var(--border); padding: 0.85rem 1.25rem; }
.modal-title { font-size: 16px; font-weight: 600; }
.btn-close { filter: var(--btn-close-filter, none); }
html[data-theme="dark"] .btn-close { filter: invert(1) grayscale(100%) brightness(2); }

/* ---------- Alert ---------- */
.alert {
    border: 1px solid;
    border-radius: var(--radius-sm);
    padding: 0.75rem 1rem;
    font-size: 13.5px;
}
.alert-success { background-color: var(--badge-resolved-bg); color: var(--badge-resolved-fg); border-color: rgba(25,135,84,0.25); }
.alert-danger { background-color: var(--badge-open-bg); color: var(--badge-open-fg); border-color: rgba(220,53,69,0.25); }
.alert-warning { background-color: var(--badge-warning-bg); color: var(--badge-warning-fg); border-color: rgba(240,165,0,0.25); }
.alert-info { background-color: var(--badge-progress-bg); color: var(--badge-progress-fg); border-color: rgba(13,202,240,0.25); }

/* ---------- Pagination ---------- */
.pagination .page-link {
    background-color: var(--bg-surface);
    border-color: var(--border);
    color: var(--text-secondary);
    font-size: 13px;
}
.pagination .page-link:hover {
    background-color: var(--bg-hover);
    color: var(--brand);
    border-color: var(--border-strong);
}
.pagination .page-item.active .page-link {
    background-color: var(--brand);
    border-color: var(--brand);
    color: var(--text-on-brand);
}

/* ---------- Progress bar ---------- */
.progress {
    background-color: var(--bg-surface-2);
    height: 6px;
    border-radius: 3px;
}

/* ---------- Code & pre ---------- */
code {
    background-color: var(--bg-surface-2);
    color: var(--brand);
    padding: 0.15em 0.4em;
    border-radius: 4px;
    font-size: 12px;
    border: 1px solid var(--border);
}

/* ---------- Footer ---------- */
footer.bg-light {
    background-color: var(--bg-surface) !important;
    border-top: 1px solid var(--border);
    color: var(--text-muted) !important;
}
footer.bg-light a { color: var(--text-muted); }

/* ---------- Bootstrap utility overrides for dark mode ---------- */
.bg-light { background-color: var(--bg-surface-2) !important; }
.bg-white { background-color: var(--bg-surface) !important; }
.border { border-color: var(--border) !important; }

/* ---------- Page header pattern ---------- */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1.25rem;
    padding-bottom: 1rem;
    border-bottom: 1px solid var(--border);
}
.page-header h3 { margin: 0; }
.page-header .subtitle { color: var(--text-muted); font-size: 13px; margin-top: 0.2rem; }

/* ---------- Mobile ---------- */
@media (max-width: 768px) {
    .container-fluid { padding-left: 0.75rem; padding-right: 0.75rem; }
    .card-body { padding: 1rem; }
    .navbar { padding: 0.5rem 0.75rem; }
    .stat-card .stat-value { font-size: 24px; }
}

/* ---------- Touch friendly ---------- */
@media (hover: none) and (pointer: coarse) {
    .btn, .page-link, .nav-link { min-height: 40px; }
    .form-control, .form-select { min-height: 40px; }
}

/* ---------- Print ---------- */
@media print {
    .navbar, .btn, .pagination, .modal, .theme-toggle { display: none !important; }
    .card { border: 1px solid #dee2e6 !important; box-shadow: none !important; }
    body { background: #fff; }
}

/* ---------- Anti-purple guard ---------- */
.bg-purple, .text-purple { background-color: var(--brand) !important; color: var(--text-on-brand) !important; }

/* ---------- Status Pill (badge for ticket lists — distinct, with icon) ---------- */
.status-pill {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 4px 10px 4px 9px;
    border-radius: 999px;
    font-size: 11.5px;
    font-weight: 600;
    letter-spacing: 0.3px;
    text-transform: uppercase;
    line-height: 1.2;
    border: 1px solid transparent;
    white-space: nowrap;
}
.status-pill i { font-size: 13px; }

/* OPEN — red, alert */
.status-pill.status-open {
    background: #fee2e2;
    color: #b91c1c;
    border-color: #fca5a5;
}
html[data-theme="dark"] .status-pill.status-open {
    background: rgba(248,113,113,0.16);
    color: #fca5a5;
    border-color: rgba(248,113,113,0.35);
}

/* ASSIGNED — amber, action needed */
.status-pill.status-assigned {
    background: #fef3c7;
    color: #92400e;
    border-color: #fcd34d;
}
html[data-theme="dark"] .status-pill.status-assigned {
    background: rgba(251,191,36,0.18);
    color: #fcd34d;
    border-color: rgba(251,191,36,0.4);
}

/* IN PROGRESS — blue, working */
.status-pill.status-in-progress {
    background: #dbeafe;
    color: #1d4ed8;
    border-color: #93c5fd;
}
html[data-theme="dark"] .status-pill.status-in-progress {
    background: rgba(77,158,255,0.18);
    color: #93c5fd;
    border-color: rgba(77,158,255,0.4);
}
.status-pill.status-in-progress i { animation: spin 2.4s linear infinite; }
@keyframes spin {
    from { transform: rotate(0deg); }
    to { transform: rotate(360deg); }
}

/* WAITING RESPONSE — purple-replacement: cyan/teal, waiting */
.status-pill.status-waiting-response {
    background: #cffafe;
    color: #0e7490;
    border-color: #67e8f9;
}
html[data-theme="dark"] .status-pill.status-waiting-response {
    background: rgba(34,211,238,0.18);
    color: #67e8f9;
    border-color: rgba(34,211,238,0.4);
}

/* RESOLVED — green, done */
.status-pill.status-resolved {
    background: #d1fae5;
    color: #065f46;
    border-color: #6ee7b7;
}
html[data-theme="dark"] .status-pill.status-resolved {
    background: rgba(52,211,153,0.18);
    color: #6ee7b7;
    border-color: rgba(52,211,153,0.4);
}

/* CLOSED — dark/black, locked & final */
.status-pill.status-closed {
    background: #1a2332;
    color: #ffffff;
    border-color: #1a2332;
}
html[data-theme="dark"] .status-pill.status-closed {
    background: #0a0e14;
    color: #cbd5e1;
    border-color: #2a3548;
}

/* ---------- Status Card prominent (ticket-view) — compact ---------- */
.status-card-prominent {
    border: none !important;
    box-shadow: var(--shadow-sm) !important;
    overflow: hidden;
    position: relative;
}
.status-card-prominent .card-body {
    padding: 0.85rem 1rem !important;
}
.status-card-prominent .status-row {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}
.status-card-prominent .status-icon-big {
    font-size: 26px;
    line-height: 1;
    opacity: 0.95;
    flex-shrink: 0;
}
.status-card-prominent .status-label-big {
    font-size: 15px;
    font-weight: 700;
    letter-spacing: 0.8px;
    text-transform: uppercase;
    line-height: 1.15;
}
.status-card-prominent .status-desc-small {
    font-size: 11px;
    opacity: 0.85;
    letter-spacing: 0.3px;
    margin-top: 1px;
}
.status-card-prominent .status-meta-row {
    border-top: 1px solid rgba(255,255,255,0.18);
    margin-top: 0.7rem !important;
    padding-top: 0.6rem !important;
    display: flex;
    align-items: center;
    justify-content: space-between;
    font-size: 11px;
}
.status-card-prominent .status-meta-row small {
    font-size: 10px;
    letter-spacing: 0.7px;
    font-weight: 600;
    opacity: 0.8;
}
.status-card-prominent .status-meta-row .badge {
    font-size: 11.5px;
    font-weight: 700;
    letter-spacing: 0.4px;
    padding: 0.3em 0.6em;
}

/* ---------- Recent Activity items (clickable) ---------- */
.recent-activity-item {
    color: var(--text-primary);
    padding: 0.65rem 0.75rem;
    border-radius: var(--radius-sm);
    transition: var(--transition);
    margin: 0 -0.5rem 0.25rem -0.5rem;
}
.recent-activity-item:hover {
    background-color: var(--bg-hover);
    color: var(--text-primary);
    text-decoration: none;
}
.recent-activity-item:hover .fw-bold { color: var(--brand); }

/* ---------- Animations ---------- */
@keyframes fadeIn {
    from { opacity: 0; transform: translateY(4px); }
    to { opacity: 1; transform: translateY(0); }
}
.fade-in { animation: fadeIn 250ms cubic-bezier(0.4, 0, 0.2, 1); }

/* ---------- Scrollbar (subtle) ---------- */
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-track { background: var(--bg-page); }
::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 5px; }
::-webkit-scrollbar-thumb:hover { background: var(--text-muted); }